In Albert’s Corner this month, a look at the many problems associated with the Windows 10 Anniversary Update.
Back in August, Microsoft began rolling out the first major update to Windows 10 since the expiration of their free upgrade window. Dubbed the Anniversary Update, it’s a set of fixes for common user issues with Win 10 … and predictably brings a whole new set of complications ranging from minor annoyances to dead-in-the-water system failures. Needless to say, the Anniversary Update has been keeping us busy. Here’s what we can share:
Most of the annoyances – ranging from the reappearance of programs you didn’t want pinned to your taskbar, to automatically launching Skype Preview and logging you in, to additional app “suggestions” (a nice way of saying “more ads”) in your Start menu – are easily fixed. But annoying they are, consuming plenty of your time just to put things back the way they were.
And from there it gets more serious: we’ve seen missing drive partitions (still there, but not displaying correctly), performance issues, error messages and freezing Start menus and Explorer windows … none of which is conducive to getting much work done.
As always with Windows Updates, you may not know this one’s coming until it happens. While your PC will tell you there’s an update to be installed, you have to do some digging to see which update it’s trying to foist upon you. So you may have these problems before you even know what’s happening.
What to do? TRG’s Technical Manager, Sam, offers this advice:
Until a final fix is available, Microsoft has offered users two ways of downgrading the operating system. If they’ve installed the Anniversary Update less than 10 days ago, they’ll be able to sign into Windows 10 using Safe Mode and then move apps and data to the same drive as the operating system. After that, they can revert back to the previous version of Windows running on the machine. If they’ve updated more than 10 days ago, they’ll have to roll back to a previous build of Windows using the Recovery Console or the Settings app from Safe Mode. Microsoft has explained these procedures in great detail at this link.
If it seems wrong that you should have to go through all that to undo an update you didn’t want in the first place, we agree. And we’re here to help … click here to contact us.
Albert Blaize is Vice President of Sales and Marketing for TRG Networking. Contact him at firstname.lastname@example.org.